Introduction to Privacy Policy

This Privacy Policy outlines how we handle personal data collected from users of our services.

Use of information
Handled under this policy framework
User rights
Requests and access options are described below
Support channel
Privacy Office

Contact Information

Contact Email
Contact Number
+65 8507 3690
Postal Address
10, Simei St 2, Singapore, SG
General Inquiries
01
Processing purpose

Purposes of Data Processing

We utilize personal data to enhance user experience and ensure the effective operation of our services.

Personal data is processed for specific purposes, including service delivery, customer support, and compliance.
02
Data sharing

Data Sharing with Partners

These partners are obligated to protect personal data and use it only for the purposes specified.

We may share data with trusted third parties who assist us in providing our services under strict confidentiality agreements.
03
Legal basis

Legal Disclosures

Such disclosures are made in accordance with applicable laws and regulations.

We may disclose personal data to comply with legal obligations or in response to valid requests from authorities.

Data Collection Practices

We collect personal data such as contact information, usage data, and technical identifiers to provide and improve our services.

The categories of data collected depend on how users engage with our services.

Sources of Data Collection

We may also collect data automatically through cookies and similar technologies during user interactions.

Data is obtained directly from users through forms and interactions on our website.

Types of Cookies Used

We use essential cookies for functionality and analytical cookies for performance monitoring.

Cookies can be classified as session cookies, which expire when the browser is closed, or persistent cookies, which remain until deleted.

Cookie Management

Cookies help us enhance user experience by remembering preferences and analyzing site traffic.

Users can manage cookie preferences through their browser settings to control data collection.
User Rights

User Rights Overview

These rights include access, correction, deletion, and objection to processing of personal data.

Users have specific rights regarding their personal data, subject to applicable laws.
Requests

Exercising User Rights

Users may submit requests regarding their rights through the contact information provided.

Requests to exercise rights will be addressed in accordance with applicable legal timelines.
Data Retention

Data Retention Policy

Data retention periods are regularly reviewed to ensure compliance with legal and operational requirements.

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy.
Policy Updates

Policy Updates

Updates to this policy will be made available on our website and will include the date of the latest revision.

We will notify users of significant changes to this policy through appropriate communication channels.